Premium Plus Service Program, Orbisphere K1100/K1200, 2 Services/Year

Premium Plus Service Program, Orbisphere K1100/K1200, 2 Services/Year
Product #: S-PREP2-OBK1X00
Unit Price Contact Us
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Calibration/Certification

We know how important instrument calibration and certification is in maintaining regulatory compliance. As part of every service we provide, we verify that the instrument is performing to our factory specifications and provide the documentation you need to minimise compliance risk.

Routine Maintenance

Every analytical instrument requires some level of routine maintenance to assure accuracy and minimise downtime. With a Hach Service Plan, we ease the burden by helping you manage your maintenance schedule according to the specific needs of each instrument. When you choose Hach, you can be confident that the highest quality parts are being used and the job gets done right.

Repair

We understand the impact to your process and your operations when your equipment goes down. You need a service partner who has the resources necessary to get you back up and running fast. With repair coverage through a Hach Service Plan, you get priority service from skilled professionals with the knowledge, tools, and parts readily available to restore your equipment to proper operation as quickly as possible.

Advanced Maintenance

With ease of use and simpler routine maintenance comes behind-the-scenes complexity that requires special tools and skills that Hach Service is uniquely qualified to provide. Our advanced maintenance services, including in-depth systems diagnostics, detect and prevent potential issues that can degrade performance or reduce the life of the instrument.

What's included

Hach’s Premium Plus Service Program provides you with dual-coverage by including both regular preventive field maintenance visits at factory-recommended intervals, as well as priority response time in the event of unexpected breakdowns, at your preferred location: at your site or in our Central Service Center*, at no extra costs. PLUS the Premium Plus Service Program takes convenience to the next level by including all wear and spare parts that are needed during the Hach Service maintenances and repairs.

* PLEASE NOTE all benchtop and portable laboratory instruments can only be repaired at our European Service Centre. As a result all on-site repair and on-site response times are excluded for these models. Please ask for more details.

Yearly fee covers:
• Field maintenance work
• Any required Field and/or Central repairs
• Travel and/or Shipping expenses
• All wear and spare parts required during a Hach Service work
• On-site breakdown response time of 4 working days
• On-bench service time of 3 working days

Specifications

What's included?: Hach’s Premium Plus Service Program provides you with dual-coverage by including both regular preventive field maintenance visits at factory-recommended intervals, as well as priority response time in the event of unexpected breakdowns, at your preferred location: at your site or in our Central Service Center*, at no extra costs. PLUS the Premium Plus Service Program takes convenience to the next level by including all wear and spare parts that are needed during the Hach Service maintenances and repairs.

* PLEASE NOTE all benchtop and portable laboratory instruments can only be repaired at our European Service Centre. As a result all on-site repair and on-site response times are excluded for these models. Please ask for more details.

Yearly fee covers:
• Field maintenance work
• Any required Field and/or Central repairs
• Travel and/or Shipping expenses
• All wear and spare parts required during a Hach Service work
• On-site breakdown response time of 4 working days
• On-bench service time of 3 working days